Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Essence Goods. The terms “we”, “us” and “our” refer to Essence Goods. Essence Goods operates this website and online store, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy available at:
https://essence-goods.com/policies/privacy-policy
If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You confirm that you are at least the legal age of majority in your country of residence and that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
SECTION 2 – PRODUCTS
We make reasonable efforts to display products accurately. However, product colors, size perception, and appearance may vary depending on your device, screen settings, and lighting conditions. Product descriptions, pricing, availability, and specifications are subject to change without notice. We reserve the right to limit or discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are not accepted until confirmed by Essence Goods and payment has been successfully processed. We reserve the right to refuse, cancel, or limit any order at our discretion.
All purchases are governed by our Refund Policy available at:
https://essence-goods.com/policies/refund-policy
Products are intended for personal use only and may not be purchased for resale or commercial distribution.
SECTION 4 – PRICING, TAXES AND BILLING
Prices are subject to change without notice. Prices shown do not include applicable taxes, shipping, customs duties, import charges, or brokerage fees unless stated otherwise. You are responsible for any such charges imposed by your local authorities.
International orders may be subject to customs duties, import taxes, brokerage fees, and other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in product or shipping prices.
You agree to provide accurate payment and billing information and authorize all charges incurred in connection with your purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. Delivery times may vary significantly depending on destination, customs clearance, and local carrier performance. We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.
Risk of loss transfers to the customer upon delivery of the order.
SECTION 6 – INTELLECTUAL PROPERTY
All content, trademarks, logos, images, text, graphics, and materials on the Services are owned by Essence Goods or its licensors and are protected by applicable intellectual property laws and international treaties. You may not reproduce, distribute, modify, or exploit any content without prior written permission.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services. These tools are provided “as is” without warranties or guarantees. Your use of third-party tools is at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Essence Goods is powered by Shopify. All transactions are solely between you and Essence Goods. Shopify bears no responsibility for any aspect of your purchases.
SECTION 10 – PRIVACY POLICY
Your personal data is processed in accordance with our Privacy Policy available at:
https://essence-goods.com/policies/privacy-policy
SECTION 11 – FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services or violate any applicable laws.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Essence Goods shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Essence Goods and Shopify from claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Essence Goods.
SECTION 20 – ASSIGNMENT
We may assign or transfer these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
Nothing in these Terms limits any consumer rights that may apply under mandatory local laws in the country of residence of the customer.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 23 – CONTACT INFORMATION
Essence Goods
114 Kells Lane
Gateshead, UK
NE9 5HY
shop@essence-goods.com
+44 07555 677691
https://essence-goods.com