Shipping policy

Shipping Policy

At Essence Goods, we aim to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days before dispatch. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery times are estimates and may vary depending on your location, shipping method, customs processing, and local carrier performance. Estimated delivery times typically range between 7–20 business days for most destinations. Please note that international shipments may occasionally take longer due to customs clearance or unforeseen logistics delays.

We ship to most countries worldwide. Shipping availability and delivery timelines may vary depending on destination and local regulations.

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Once an order has been dispatched, Essence Goods is not responsible for delays caused by the shipping carrier, customs authorities, weather conditions, or other circumstances beyond our control. Orders marked as delivered by the carrier are considered successfully delivered.

If you have not received your order within 30 days of shipment, please contact us at shop@essence-goods.com and we will investigate with the carrier.

For any shipping-related questions, please contact us at shop@essence-goods.com.